Sendio Support
  • Support
  • Support Ticket
  • Support Request
  • Report Outage
  • Documentation
  • Release History
Press enter to begin your search
Mar 25 2018
Love0

Is reverse DNS (rDNS) important?

By Sendio FAQs

Yes. Many mail servers will not properly accept or process email coming from IP addresses that fail a reverse DNS lookup. Please review this FAQ for instructions on setting up…

Read More
Mar 25 2010
Love0

Why are SAV Requests and other outbound e-mail being deferred or rejected?

By Sendio FAQs

Many mail servers perform a Reverse DNS lookup on the originating IP address of an incoming SMTP connection. If the result of such lookup fails or the result does not…

Read More
Mar 25 2010
Love0

How do I login/access the Console Interface?

By Sendio FAQs

Access to the Console interface can be done using a keyboard and monitor connected to the unit, or using an SSH Client such as “Putty” to access the unit via…

Read More
Mar 25 2010
Love0

How do I verify that my standby unit is fully functional?

By Sendio FAQs

Please contact Sendio Support. If we have SSH access there are checks we can perform to confirm the two cluster nodes are synchronizing.

Read More
Mar 25 2010
Love0

If the active unit fails, will there be an automatic failover to the stand-by unit?

By Sendio FAQs

No. You must shut down and power off the active server, then follow the instructions below on the secondary node: Version Mar08SU 1209 and later: Navigate to Console Interface > Cluster…

Read More
Mar 25 2010
Love0

How do I set up a cluster?

By Sendio FAQs

Version Mar08SU 1209 and later: Connect a crossover Ethernet cable between the two units, using their respective RED Ethernet ports on the back. Ensure that both units have the same…

Read More
Mar 25 2010
Love0

Can both units of a cluster be active at the same time? Can they do load-balancing?

By Sendio FAQs

Version Mar08SU 1209 and later: Service portability, the ability to have certain services running on both nodes, is possible. While not true load balancing this does allow both nodes the…

Read More
Mar 25 2010
Love0

How often is data replicated between the clustered units?

By Sendio FAQs

The active unit replicates data to the passive unit continuously. In a properly operating cluster, data on the the standby node of a cluster is kept synchronized at all times…

Read More
Mar 25 2010
Love0

Can the Sendio ESP “Push” a backup to a location on my Network?

By Sendio FAQs

Version Mar08SU 1209 and later: Backups can be pushed to a Windows/Samba share or USB drive. Navigate to Console Interface > Backup/Maintenance and arrow down to the very bottom of the right…

Read More
Mar 25 2010
Love0

How do I restore a backup on replacement hardware?

By Sendio FAQs

Versions earlier than Mar08SU 1209: Please refer to the Sendio Backup & Restore Guide at http://www.sendio.com/support/documentation Version Mar08SU 1209 and later: Backups can be restored from a Windows/Samba share or USB…

Read More
Previous 1 2 3 Next

Recent Posts Extra

  • HTML5 User UI August 1, 2020
  • Enabling LDAPS to Active Directory April 17, 2020
  • How often are Virus Signatures updated? September 27, 2019
  • How can external access to the Sendio ESP web interface coexist with OWA? March 25, 2019
  • What if I have a “catch-all” e-mail account for my domain? March 25, 2019

Tags

auto-accept listing backup backup restore cluster cluster failover cluster testing configuration email security gateway login configuration multiple domains OWA policy reverse DNS SAV sendio esp testing unknown sender virus signatures

© 2020 Sendio Technologies. All rights reserved.

  • Support
  • Support Ticket
  • Support Request
  • Report Outage
  • Documentation
  • Release History